Entrepreneurial IT-guy turned into Operations Manager.
A positive minded leader with hands-on experience in IT, entrepreneurship and management. Experience backed by Vlerick (Executive Development Programme) training.
|Owner Jan 2004 — present|
The basis for my activities, short-term expert consulting and long-term projects.
|Operations Manager Feb 2020 — present|
All things operational.
|Operations Manager May 2017 — June 2019|
Responsible for Customer Care (two team leads with 50 internal and external agents), Telco Operations (four 3rd line support engineers) and IT Operations (two DevOps engineers).
Member of the senior management team.
|IT Operations Lead Dec 2014 — May 2017|
Leading the IT operations team (two DevOps engineers).
|Index@Work, now part of Rentio|
|Member of the Board of Advisors May 2018 — December 2019|
Providing strategic advice and a bird's-eye view away from the everyday
activities of a start-up.
|Service Manager Jan 2013 — Dec 2014|
Service management for the Cegeka Managed Hosting services.
Customer portfolio in media (Ketnet.be, ...), financial services (Hello Bank, ...) and government (Limburg.be, ..)
|(Linux) Technical Expert Apr 2012 — Dec 2013|
Design and support (application) hosting solutions from one to 100.000 users per hour. From pre-sales support to day-to-day operations.
|Owner Jan 2005 — Aug 2010|
Weble was a company (one employee + me) providing hosting services to professionals.
Level27 bought the client portfolio and activities in 2010.
|Monitoring engineer Sep 2000 — Jan 2005|
Developing and maintaining the server, network and facilites monitoring platform.
|Business Sustainability Management|
|University of Cambridge |
Aug 2019 — Oct 2019
Address the growing need and prevalence of sustainability practices in business.
|Executive Development Programme|
|Vlerick Oct 2016 — Oct 2017|
A programme to become a cross-functional executive by sharpening leadership skills, develop a holistic approach to management and deepen strategic knowledge.
|KTA 1 Sep 1995 — Jul 2000|
High School education computer science.